Effective October 15^th/2019

This Privacy Policy (“Policy”) applies to the web site located at www.211SuncoastCares.org (the “Site”), including without limitation all site-related services, respects the privacy of those who visit the Site and use our online services and will endeavor to implement measures designed to protect their privacy. Note, however, that we do collect and use information from visitors to the Site. This Policy sets forth our practices relating to the collection and use of information from you in connection with your visit to the Site.

Revisions to this Policy

We may revise this Policy from time to time as we add new features or as laws change that may affect our services. If we make material changes to the Policy, we will post notice of this on the Site. We include a version number on this Policy consisting of the date (year, month, and day) it was last revised. We encourage you to periodically reread this Policy to see if there have been any changes that may affect you. Please note that each revised Policy will apply both to information we already have at the time of the change and any information created or received after the change takes effect.

Data security on the Internet

We seek to use reasonable security measures to protect the data that resides on our servers from loss, misuse or alteration. Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, we cannot guarantee the security of our servers, the means by which data is transmitted between your computer and our servers, or any data provided to us. Please note that if, for reasons of ease and convenience, you choose to contact us through our website or by e-mail, the information you send to us may not be encrypted as it is transmitted over the Internet. 

Collecting and using personally identifiable information

Except as disclosed in this Policy, we do not collect or use any personally identifiable information from visitors to the Site. 

When you perform a search within the Site, 211SuncoastCares.org may record information identifying you or linking you to the search performed and recording information related to the search request.  We may combine information you submit through the Site with other information we have collected from you, whether on-line or off-line.  We treat the combined information in accordance with this Privacy Statement.

Sensitive Information

Unless we specifically request or invite it, we ask that you not send or otherwise disclose to us your racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership.  In those cases, where we may request or invite you to provide the foregoing information, we will only do so with your express consent, in accordance with applicable data protection law requirements.  Where you provide us with such information without request from 211SuncoastCares.org, we reserve the right (but do not have any obligation) to erase any such information at our discretion.

1. Web logs

   • We maintain standard Web logs that record and may store data about visitors who use the Site. These logs may contain the Internet domain from which you access the Site (such as aol.com, abc.org, etc.); the IP address which is automatically assigned to your computer when you get on the Internet (a static IP address may be identifiable as being connected to you, while a dynamic address is usually not identifiable); the type of browser and operating system you use; the date and time you visited the Site; the pages you viewed on the Site; and the address of the Web site you linked from, if any.
   
   
   • Social Media Widgets: Our Site may include social media tools, including social media widgets or plug-ins, to connect you to your social media accounts. These features may set a cookie or use other automatic collection and tracking technologies to collect information about you and your use of the social media features through and in connection with our Site. These social media tools may be hosted by a third party. Your interactions with these tools and the corresponding social media platforms are governed by the privacy policies of the companies that provide such platforms.
   
   
   • Google Analytics: We use Google Analytics, which is provided by Google Inc. It uses cookies to collect, for example, information about the operating system and the browser that you use, your IP address, the website you previously accessed (referrer URL) and the date and time of your visit to the Websites. On subsequent repeated visits to the Websites, frequently used information is automatically displayed for you. We are able to track your usage patterns with the help of the cookies. The information generated by cookies about the use of the Websites is transmitted to a Google server, which may be located within or outside of, the United States, and stored there. Google will use this information to evaluate your use of the Websites. Google may transfer these rights to third parties insofar as it is required to do so by law or in order that data may be processed on Google’s behalf. By accepting this policy, you consent to the processing of your data by Google. You can visit https://www.google.com/analytics/learn/privacy.html to learn more about Google Analytics’ use of cookies
   
   

2. Internet cookies

   • We may place Internet “cookies” on the computer hard drives of visitors to the Site. Information we obtain from cookies helps us to tailor the Site to be more helpful and efficient for our visitors. The cookie consists of a unique identifier. We may use two types of cookies, “session” cookies and “persistent” cookies.
   
   
   • A session cookie is temporary and expires after you end a session and close your Web browser. We may use session cookies to help customize your experience on the Site, maintain your signed-on status as you navigate through our features, and to track your “click path” through our Web pages.
   
   
   • Persistent cookies remain on your hard drive after you’ve exited from the Site, and we may use them for several reasons. For instance, in order to “remember” a feature about you that is pertinent to your use of the Site, we may place a persistent cookie on your hard drive so that the next time you visit us, we won’t have to ask you that information again. If you’ve given us permission to e-mail you with information about 211SuncoastCares.org services, or for other reasons, we may place a persistent cookie on your hard drive that will let us know when you come back to visit our site. We sometimes use this type of persistent cookie with a “Web beacon” (see below). Persistent cookies will not contain any personally identifiable information about you, such as an email address or user name.
   
   
   • You may have software on your computer that will allow you to decline or deactivate Internet cookies, but if you do so, some features of this site may not work properly for you. For instructions on how to remove cookies from your hard drive, go to your browser’s Web site for detailed instructions. In addition, further information regarding cookies may be available on other Web sites or from your Internet service provider. Firefox and Internet Explorer are two common browsers.
   
   

3. Messages, registration and other communications and transactions

   • Comments, questions and other data sent to us using e-mail, or other communications made available through the Site will be shared with 211 staff that are most able to address your concerns, may be stored for purposes of facilitating our provision of services to you in the future, and may be archived. Without limitation of the foregoing, this information may be used to: 1) fulfill requests for services or information, 2) provide customer services, 3) offer new services, 4) measure and improve the effectiveness of our Web sites, our marketing endeavors or our services and offers. Also, note that some of our services may interact directly with other 211 data systems and that your data may be stored in these systems and available to people who test and support these systems.
   
   

4. Administrative, legal, operational, and other service-related disclosures

   • We may disclose personally identifiable information to any person performing audit, legal, operational, or other services for us.
   
   
   • We may disclose personally identifiable information when required to do so by a subpoena, court order, or search warrant. We may disclose personally identifiable information as we deem it appropriate to protect the safety of an individual or for an investigation related to public safety or to report an activity that appears to be in violation of law. We may disclose personally identifiable information to protect the security and reliability of this site, to take precautions against liability and to enforce agreements with 211SuncoastCares.org.
   
   

5. Children

   • 211SuncoastCares.org is committed to protecting the privacy of children. You should be aware that the Site is not intended or designed for use by children under the age of 16. We do not knowingly collect personally identifiable information through the Site from persons under the age of 16.
   
   

6. Data security on the Internet

   We seek to use reasonable security measures to protect the data that resides on our servers from loss, misuse or alteration. Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, we cannot guarantee the security of our servers, the means by which data is transmitted between your computer and our servers, or any data provided to us. Please note that if, for reasons of ease and convenience, you choose to contact us through our website or by e-mail, the information you send to us may not be encrypted as it is transmitted over the Internet.

7. Online vs. Offline Practices

   This Policy applies solely to online information-gathering and dissemination practices in connection with the Site and does not apply to any of our practices conducted offline.

8. Links to Third Party Sites

   The Site may contain links to other Web sites for the convenience of users in locating information, products, or services that may be of interest. If you access a third-party website from a link on this Site, any information you disclose on that website is not subject to this Privacy Statement. It is possible that these links may be used by third parties or others to collect personal or other information about you. 211SuncoastCares.org is not responsible for the privacy practices of such websites, advertisers, or third parties or the content of such websites and it is your sole obligation to review and understand the privacy practices and policies of these other websites. 211SuncoastCares.org does not control these third parties’ use of cookies, collection of information, or how they manage such information. It is solely your obligation to review and understand the privacy practices and policies of these other websites, advertisers and any third parties.

9. Where Your Information is processed

   211SuncoastCares.org is based in the United States. No matter where you are located, your Personal Information will be collected and processed in the United States. The laws of the United States and other countries governing data protection may not be as comprehensive or as protective as the laws in the country where you live.